Shipping policy
Store purchases made after 2 pm EST are processed the following business day, which is Monday thru Friday, minus U.S. observed holidays.
After orders are processed, packaged and ready, shipments are then picked up by a carrier between 10 am - 2 pm each weekday, and typically arrive within 3-5 business days after leaving our facility. Shipping and delivery times may vary depending on your location.
Tracking information is provided upon shipment. Tracking should be followed to ensure safe and secure delivery of your product.
We are not responsible for stolen or redirected packages. We encourage all customers to use a secure lock box or a drop box for package delivery to ensure the safety of purchased items.
We are not able to authorize re-shipments or refunds for packages with tracking info that states “delivered.” Customers should contact the carrier to inquire about the package delivery prior to reaching out to us for assistance.